Report a bug
Something crashed, failed to connect, behaved unexpectedly, or gave you the wrong result.
Help shape the apps
Report a problem.
Request what’s next.
Your reports go into one organized feedback queue. Choose the path that fits, add as much useful detail as you can, and attach screenshots or logs when they help explain the issue.
Request a feature
Describe the job you are trying to do and how a new or improved capability would help.
Before you submit
The details that make reports actionable.
You do not need every item, but complete reports are much easier to reproduce and resolve.
- Your setup: app platform and version, device, OS, camera model, and camera firmware.
- Connection: USB or Wi-Fi, plus any adapter, hub, or network details that matter.
- What happened: concise steps, what you expected, and what actually happened.
- Evidence: screenshots, screen recordings, or a support log when available.
Please do not submit passwords, authentication codes, payment information, or other sensitive information. Feedback is processed through Tally as described in the Privacy Policy.